Data protection


Data protection

The UD-Spareparts website is managed by SOCREN SAS.
The protection of your personal data is a priority for SOCREN SAS.
We are committed to respecting and protecting your privacy in accordance with the General Data Protection Regulation (GDPR) of the European Union.

1. Privacy Policy:

This privacy policy explains how we collect, use, disclose and protect your personal data when you use our website.

Collection of personal data:

We collect personal data when you interact with our website, for example when you subscribe to our newsletter, fill out a form or make a purchase. The information we collect may include your name, email address, mailing address, etc.
Your payment details, such as your credit card number, are not stored.

Data usage:

We use your personal data to provide you with the requested services, improve our website, personalize your experience, inform you about our products or services, and to contact you if necessary.

Data sharing:

We do not share your personal data with third parties, unless this is necessary to provide you with our services or if required by law.

Data Protection:

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure or destruction.

Data retention period:

The data necessary for order management and invoicing from the active prospecting database are kept five (5) years from the end of the commercial relationship, that is to say the last order.
The data of prospective customers who have never placed an order are kept five (5) years from their collection or the last contact on their part, such as the creation of a user account..
Billing data is kept for ten (10) years in accordance with Article L.123-22 of the French Commercial Code.

Your rights:

You have the right to access, correct, delete or limit the use of your personal data. You may also object to the processing of your personal data and request the portability of such data.
You can exercise this right by e-mail at contact@ud-spareparts.com or by post at the following address: SOCREN SAS – 19 route de la Wantzenau – 67800 Hoenheim - France

By using our website, you agree to the collection and use of your personal data in accordance with this Privacy Policy. If you have any questions or concerns about how we process your personal data, please contact us at contact@ud-spareparts.com.

This Privacy Policy may be updated periodically to reflect changes in our data protection practices. Please check this page regularly to stay informed on how we protect your data.

2. Cookie Policy:

By visiting our website, cookies may be placed on your computer to improve your online experience.
Cookies are small text files that are stored on your device when you visit certain websites. They help us analyze site traffic, personalize content, and offer you enhanced functionality.
Some of these cookies may be used to improve our advertising campaigns, measure the audience of our website or for sharing on our social networks.

By using our website, you consent to the use of cookies in accordance with our cookie policy.
You can control and manage cookies in your browser settings:

For Firefox™:open the “Tools” menu, then select “Options”; click on the “Privacy and Security” tab and choose the options you want.

For Internet Explorer™ :open the “Tools” menu, then select “Internet Options”; click on the “Privacy” tab and then the “Advanced” tab and choose the desired level.

For Edge™:open the menu «... », then select «Settings»; click on the tab «Cookies and site permissions» and choose the desired level.

For Chrome™:open the “Tools” menu, then select “Settings”; click on “Privacy and security” and then on “Cookies and other site data”, and choose the desired options.

For Safari™:open the menu «Preferences» then click on «Privacy»; in the section «Cookies and site data» and choose the desired options.

For Opera™:open the “Tools” or “Settings” menu, then select “Delete Private Data”; click on the “Detailed Options” tab, then choose the desired options

Please note that refusing or disabling cookies may affect certain features of our website.>

We remain at your disposal to answer any questions regarding your personal data.
Do not hesitate to contact us by email contact@ud-spareparts.com or by post at the following address: SOCREN SAS – 19 route de la Wantzenau – 67800 Hoenheim - France


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